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Illustration of an AI agent holding a delivery parcel within a structured digital interface, representing agentic commerce enabled by the Universal Commerce Protocol.

Agentic Commerce and the next phase of online retail

Agentic commerce introduces a new way for AI systems to interact with online retail. We're looking at the role of the Universal Commerce Protocol in that shift.

Flat vector illustration showing a shopper beside a shopping cart interacting with an AI-powered digital storefront on a screen, representing guided ecommerce and personalised digital customer experience.

AI and hyper personalisation in ecommerce customer experience

Artificial Intelligence is changing ecommerce customer experience, moving personalisation beyond segments and towards behaviour, data and intent.

Person standing inside a digital retail space where physical and online shopping experiences are connected through AI.

Phygital retail and how AI connects store and digital journeys

See how AI is helping retailers connect instore behaviour with online journeys to make unified phygital user experiences.

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2
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Okay Google, what does your helpful content update mean?

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Highlights from the summer social 2022

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How Gen-Z shoppers are shaping the world of retail

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Why is VR missing from high-street retail?

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What impact do easy payments have on your ecommerce success?

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How to improve your retail instore experience using digital tech

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Retail consumers demand smarter tech instore

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How to grow customer lifetime value with a brand-loyalty strategy

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Is buy and send the newest retail trend?