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Illustration of an AI agent holding a delivery parcel within a structured digital interface, representing agentic commerce enabled by the Universal Commerce Protocol.

Agentic Commerce and the next phase of online retail

Agentic commerce introduces a new way for AI systems to interact with online retail. We're looking at the role of the Universal Commerce Protocol in that shift.

Flat vector illustration showing a shopper beside a shopping cart interacting with an AI-powered digital storefront on a screen, representing guided ecommerce and personalised digital customer experience.

AI and hyper personalisation in ecommerce customer experience

Artificial Intelligence is changing ecommerce customer experience, moving personalisation beyond segments and towards behaviour, data and intent.

Person standing inside a digital retail space where physical and online shopping experiences are connected through AI.

Phygital retail and how AI connects store and digital journeys

See how AI is helping retailers connect instore behaviour with online journeys to make unified phygital user experiences.

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4
min read

Is D2C retail built for subscriptions models?

5
min read

UK retailers are navigating economic crisis with innovation

4
min read

Seasonal holiday challenges retailers must solve

4
min read

Why product-based retailers need service touchpoints instore

4
min read

Augmented reality (AR) is driving sustainable change

4
min read

Composable commerce delivers digital solutions

4
min read

How RFID tech is enhancing the retail experience

2
min read

How the energy crisis is hitting UK retail

1
min read

Marking the International Day of Charity 2022